An update on US consumer sentiment: Embracing AI-supported shopping

In the first few weeks of the year, US consumers appeared to settle into a familiar, postholiday rhythm: Their feelings about the economy remained mostly unchanged from the end of 2025. Their reported spending intentions also followed typical seasonal patterns: In essential categories, intent to spend remained largely unchanged, and fewer consumers reported their intent to spend on discretionary goods and services compared with the fourth quarter.

What changed more materially in 2026 so far was not how consumers felt about the economy—but how they gathered product information and made purchase decisions. For the first time, our US ConsumerWise survey explored how consumers are adopting AI (specifically, gen AI) tools for shopping. While millions of US consumers still have not experimented with AI or adopted it into their daily lives, AI is beginning to move from early-adopter stage into the mainstream (the prevalence of AI-related Super Bowl ads this year reflected this shift).

The following charts present insights from our latest ConsumerWise research, exploring how US consumers feel about the economy in early 2026 and how AI is beginning to reshape consumer shopping habits.

Most US consumers said they still expect to spend on essentials through spring, with some pullback in a few semidiscretionary categories.

The way US consumers discover and evaluate products is evolving quickly. AI is already embedded in the early stages of the shopping journey—particularly among younger and higher-income consumers—and is beginning to influence both discretionary and routine purchases. As adoption broadens, AI-assisted search and comparison will likely play an increasingly meaningful role in how consumers navigate categories.

For consumer-packaged-goods companies and retailers, the near-term opportunity lies in ensuring their brands appear prominently in AI-assisted research and comparison—across not only owned channels but also the third-party content ecosystems that AI tools frequently draw from. Over time, as consumers become more comfortable using AI throughout the purchase process, companies may also need to rethink their strategies for consideration, basket building, and loyalty in an AI-mediated world. To contact us for more information or to read additional insights, check out our ConsumerWise page.

To see previous ConsumerWise insights, visit our page of 2025 research.


About the Authors

Christina Adams is a partner in McKinsey’s Dallas office, Kari Alldredge is a partner in the Minneapolis office, and Tom Kilroy is a senior partner in the Chicago office.

The authors wish to thank Andrew Pitakos, Eitan Urkowitz, Hannah Wagner, and Tom Skiles for their contributions to this article.


This article was edited by Alexandra Mondalek, an editor in the New York office.